Contact

Please note we do not advise or act in cases involving stand alone criminal law or family law. We only act in cases where the situation arises in the context of the workplace.

Also note that we do not accept Legal Aid work or give free legal advice. Any Pro Bono enquiries must come through a charity.

Fees

We can use fixed fees or hourly rates, and will consider Conditional Fee Agreements or ‘No Win No Fee’ arrangements in exceptional cases. We accept debit and credit cards (including American Express via Stripe secure payment) and BACS.

Click here to make an online payment.

Complaints

Farore Law will endeavour to provide you the best possible service. However, if you feel unsatisfied with our service for any reason you should let Suzanne McKie know as a first point of contact, in writing.

If we are unable to resolve your complaint you can contact the Legal Ombudsman who will assess your complaint independently. Before you take this step, you should have tried to resolve the complaint directly with us in the first instance, otherwise the Legal Ombudsman may be unable to assist you.

A complaint to the Legal Ombudsman must be made:

– Within six months of receiving our final response to your complaint; and

– No more than one year from the date of the act or omission being complained about; or

– No more than one year from the date when you should reasonably have known that there was cause for complaint.

The address for the Legal Ombudsman is Legal Ombudsman PO Box 6167 Slough SL1 0EH. You can find contact details for the Legal Ombudsman here

If you have concerns related to misconduct, dishonesty, or a lack of integrity, on the part of any of the lawyers at the firm, you should contact the Solicitors Regulation Authority which regulates the conduct of solicitors or law firms.